Welcome to EVYME! Here you will find all the information regarding our shipping and delivery terms, presented in a simple and clear manner. Our goal is to ensure that you have all the necessary information for a safe and satisfactory shopping experience.
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Shipping in Italy
• Free Express Shipping: For orders over €40, delivery within 3 business days.
• Express Standard Shipping: €7 for orders under €40, delivery within 3 business days.
Shipping in Europe
• Free Express Shipping: For orders over €60, delivery within 5 business days.
• Express Standard Shipping: €10 for orders below €60, delivery within 5 business days.
European Countries Served: Austria, Germany, Belgium, France, Luxembourg, Netherlands, Poland, Czech Republic, Denmark, Portugal, Slovakia, Spain, Hungary, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Romania, Sweden, Slovenia, Ireland.
Rest of the World
Currently, we do not ship to: USA, UK, Switzerland, Serbia, Cyprus, Finland, Greece, Ireland, Liechtenstein, Malta, Norway, Turkey, and all other countries not listed above.
Additional Important Information
• Customs Duties: Some countries may be subject to customs duties, which are beyond our control and must be paid by the customer.
• Delivery Times: During peak times of the year, delivery times may be slightly longer. Thank you for your patience!
• If you haven't received your shipping information after 4 days, please contact care@evyme.com.
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Payments
Currently, you can choose from the following payment methods for your purchase:
• Credit Card (Visa and Mastercard)
• America Express
• Apple Pay
• Google Pay
• Union Pay
We are working to offer you more payment methods for your purchase on EVYME.
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Services Offered by Our Logistics Partner
Flex Delivery Service:
You will be constantly updated on the shipment status via a link sent by email. Customization options include:
Automatic Option:
• Change Delivery Date: Choose a new delivery date.
• Choose a Pickup Point: Delivery to a GLS Office or GLS Parcel Shop
Options on Demand:
• Alternative Delivery Address: Specify an alternative delivery address.
• Safe Place for Delivery: Choose a safe place (garden, garage, balcony) at the delivery address. (No signature required)
• Delivery to a Neighbor: Authorize delivery to a neighbor.
Failed Delivery:
In case of failed delivery, you will receive a link to provide instructions for redelivery. The shipment will remain in our logistics centers for 2 days awaiting instructions, after which an automatic redelivery attempt will be made to the original address.
Countries with Flex Delivery Service Available:
Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Ireland, Latvia, Lithuania, Luxembourg, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Switzerland, Hungary.
*To access all the on-demand services listed above, the customer must directly get in touch with our logistics partner by providing the tracking number received via email at the time of shipment confirmation.
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We are here to help and make your shopping experience the best possible. If you have any questions or concerns, please do not hesitate to contact us. Happy shopping!
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